Privacy Policy for Al Sahra Beach Resorts
Al Sahra Beach Resorts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our site and services. This policy applies to all visitors, users, and others who access or use our online platform.
Information We Collect
We collect personal information that you provide to us directly, automatically through your use of our site, and potentially from third-party sources.
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Information You Provide Directly: This may include your name, contact information (email address, phone number, postal address), date of birth, payment information (credit card details), reservation details, preferences, and any other information you choose to provide when making a booking, contacting us, participating in surveys, or subscribing to our newsletter.
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Information We Collect Automatically: When you access or use our site, we may automatically collect certain information, including:
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Log Data: Your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits.
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Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity on our site. This information is used to personalize your experience, analyze trends, administer the site, and gather demographic information about our user base. You can control the use of cookies at the individual browser level.
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Information from Third-Party Sources: We may receive information about you from third-party sources, such as online travel agencies (OTAs) or social media platforms, if you connect with our site through those platforms.
How We Use Your Information
We use your personal information for various purposes, including:
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Providing and Improving Our Services: To process your reservations, manage your bookings, provide customer support, personalize your experience, and improve our site and services.
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Communication: To respond to your inquiries, send you important updates about your reservations, provide marketing communications (with your consent), and inform you about new offerings and promotions.
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Payment Processing: To process your payments and prevent fraudulent transactions.
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Analytics: To analyze trends, track user behavior, and gather demographic information to improve our site and services.
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Legal Compliance: To comply with applicable laws, regulations, and legal processes.
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Security: To protect the security and integrity of our site and services.
Disclosure of Your Information
We may disclose your personal information to the following categories of recipients:
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Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, website hosting providers, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
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Business Partners: We may share your information with business partners who offer complementary products or services that may be of interest to you.
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Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
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Affiliates: We may share your information with our affiliates for business purposes.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, firewalls, access controls, and regular security assessments. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our services, complying with our legal obligations, resolving disputes, and enforcing our agreements.
Your Rights
You have certain rights regarding your personal information, including:
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Access: You have the right to request access to the personal information we hold about you.
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Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
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Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
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Objection: You have the right to object to the processing of your personal information in certain circumstances.
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Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
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Data Portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format.
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Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at the address provided below.
International Data Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, which may have data protection laws that are different from the laws in your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws.
Children's Privacy
Our site is not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after the posting of any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Al Sahra Beach Resorts 12 Al Corniche Street, Suite 201, Abu Dhabi, Abu Dhabi, 971 UAE